Fact: 98% of all computer problems are software related.
This means
that in virtually all cases, we can resolve your
computer issues without physically "touching" your
computer.
Using our Remote Support Tool, we
can link our computer to yours through the internet
to remotely repair your computer!
While using our Remote Support Tool, you will be
able to watch and observe LIVE while we resolve your
issues. As we work, you will see your mouse
move around on your computer screen just as if we
were on-site with you! You can even watch and
learn! At any time while we are working, you
can assume control of your computer back.
When we are finished, we will permanently remove our
Remote Support Tool and we will be unable to
reconnect to your computer. This process keeps
you in full control of your computer at all times,
even after the repairs have been completed. We
would be glad to explain this further over the phone
to clarify any concerns you may have.
-
What does it cost?
Diagnosis and consultation are Free! After that, we will provide
you with a quote of what it will take
to get your computer running at 100%.
-
How long does it take? The
majority of problems we see are simple, and can
be solved in minutes.
-
What if I have multiple problems?
No problem! Unlike some places, we don't
charge you every time we fix one little problem.
When you hire us, we fix it all, and for one
flat price.
As always, we
stand by our
'Fix
It' Guarantee - If we can't fix it, you don't
pay!
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