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Testimonials |
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Colin,
Thank you so much for you excellent service. I appreciate very much that
you did not charge me for the 2 drives and RAID array. It is so
refreshing to find computer support from someone who is not only
very
knowledgeable, but also provides excellent customer service. I would
like to have your help in moving our equipment/setting it up.
I would like to get moved in Friday and would really appreciate your
help in setting up our networking configuration and the Servers. I was
planning on hiring a mover for the furniture, particularly since our
office is on the second floor. Let me know if you would be available
Friday.
Jinni Drake
Professional Medical Transcription, Inc.
Clarksville, IN |
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I trust Colin to maintain and protect my computer and software. It is nice to know I have
someone not only that I can trust, but will also suggest the best products and services for
the type of computer system my company uses. Thanks Colin!
Chuck Keenan
Regional First Title Group
Louisville, KY |
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Server Management &
Project Planning
SmartBox's Server Management
Services are delivered on a perpetual and scheduled
basis, and range from virus detection, security and
operating system updates, firewall log monitoring,
data backup monitoring, and other network security management issues.
Server Management Services include:
- Maintenance of systems
and network documentation to record proper
configuration
- Hardware and software
installation, configuration, and upgrades
- Desktop and laptop
computer support
- Data protection, back
up, recovery and other network security
management services
- Internet and email
connectivity and configuration
- Technology vendor
coordination
- Wireless network setup
expertise
- Creation and
maintenance of network guidebook
Contact Us Today For a Consultation On Your Next Project
Project
Planning & Implementation
There
is a wide range of special technology needs and
projects that fall outside the scope of
standard, ongoing maintenance and computer
support. For that, we have developed a series of
supportive services to address these “outside"
technological needs:
- Planning and
management of technology resources during
facility moves
- Initial Network design
- Disaster preparedness
planning
- Establishment of
computer usage policies
- Documentation of
software license compliance
- Asset inventory and
management
- New product
evaluations
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