Server Management &
Project Planning
SmartBox's Server Management
Services are delivered on a perpetual and scheduled
basis, and range from virus detection, security and
operating system updates, firewall log monitoring,
data backup monitoring, and other network security management issues.
Server Management Services include:
- Maintenance of systems
and network documentation to record proper
configuration
- Hardware and software
installation, configuration, and upgrades
- Desktop and laptop
computer support
- Data protection, back
up, recovery and other network security
management services
- Internet and email
connectivity and configuration
- Technology vendor
coordination
- Wireless network setup
expertise
- Creation and
maintenance of network guidebook
Project
Planning & Implementation
There
is a wide range of special technology needs and
projects that fall outside the scope of
standard, ongoing maintenance and computer
support. For that, we have developed a series of
supportive services to address these “outside”
technological needs:
- Planning and
management of technology resources during
facility moves
- Initial Network design
- Disaster preparedness
planning
- Establishment of
computer usage policies
- Documentation of
software license compliance
- Asset inventory and
management
- New product
evaluations
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