I want to express my sincere appreciation for your help with Andesigns business computers. Your service was excellent and your knowledge proficient.
You were able to diagnose problems on 6 of Andesign's computers and recommend solutions for each of them. Your knowledge in the IT industry was priceless to Andesign and its ability to continue production while meeting critical deadlines.
I will continue to use you and recommend you to others.
Sincerely,
Daniel M. Andes, President
ANDESIGN Sellersburg, IN
Colin,
Thank you so much for you excellent service. I appreciate very much that
you did not charge me for the 2 drives and RAID array. It is so
refreshing to find computer support from someone who is not only
very
knowledgeable, but also provides excellent customer service. I would
like to have your help in moving our equipment/setting it up.
I would like to get moved in Friday and would really appreciate your
help in setting up our networking configuration and the Servers. I was
planning on hiring a mover for the furniture, particularly since our
office is on the second floor. Let me know if you would be available
Friday.
Jinni Drake
Professional Medical Transcription, Inc. Clarksville, IN
Colin has consistently been able to problem solve and fix every glitch that has
come up with our 13 station network. He built our server and worked with the service
provider for our software to make the software and hardware run seamlessly together...
one of my biggest problems in the past. Frequently, before Colin got involved, the
"hardware guy" would point fingers at the "software guy" and vice versa...nobody wanted
to be responsible for any problems. Colin made all of this work beautifully for us and
always just "made it work".
Dr. Ronald Receveur
Dentist, New Albany, IN
I can wholeheartedly recommend Colin. He did a great job in
setting up a new computer system for me in my home and business.
Thom Crimans
Frannet of MidAmerica Louisville, KY
Dear Colin,
We want to express to
you how pleased we are so far with your set up of our network for our
new jewelry store. Your time and effort thus far has been greatly
appreciated and your work ethic goes way beyond the call of duty.
Your ability to talk with your much older computer peers shows your love
of computers and shows your maturity far above your age. You don't let
the older guys intimidate you, you stand right up to them. And they
respect you for it.
We look forward to finalizing our project
with you and a working relationship for years to come. You have a great
future ahead of you and we look forward to experiencing it with you.
Tammy Gross Executive Vice-President
Wm. Gross Diamond Co. Louisville, KY
I trust Colin to maintain and protect my computer and software. It is nice to know I have
someone not only that I can trust, but will also suggest the best products and services for
the type of computer system my company uses. Thanks Colin!
Chuck Keenan Regional First Title Group Louisville, KY
Dear Colin,
Thank you for your prompt and courteous helpwith my computer system in the office. I really appreciate the fact that
you responded so fastto my request to fix my problem. It is refreshing
to find someone that will provide personal service and work with me to
solve whatever problems I have.
I look forward to working with you in the
future and will not hesitate to refer your service to others.
Sincerely,
Michael Cason Cason Financial Services New Albany, IN
Colin answered all my questions and had expert advise concerning my old computer and
purchase of a new one. I would call him again.
Virgil Klein Floyds Knobs, IN
Colin answered all my questions and had my new Wireless N Router /
Home network functioning before he left. He provided expert advice concerning my existing computers.
They were upgraded as promised. I will call him again for future upgrades or purchase of new equipment.
Mark OConnell New Albany, IN
"I am very impressed with
the help we received from Colin. He was able to get our computer running
again that very evening even though it was Easter Sunday. He was
very
knowledgeable about the problems the computer was having. He was able to
clear it up by talking to us over the phone.
Not only was Colin
knowledgeable but he was also respectable, patient and kind. I
definitely appreciate not being treated like I don't know anything.
I
would recommend Colin's services to anyone who asks. I wish Colin the
best of luck!
Thanks again!"
-- Bev Parsons,
Lanesville, IN
Colin,
Thank you for going out of your way to provide
excellent customer service, especially in terms of meeting when and
where convenient.
Barbara Bridgwater Youth Count Floyds Knobs, IN
Colin has recently done work on my personal computer as well as moving and
reassembling our entire computer network, and fixing several wiring issues
for the company I work for. In each instance, Colin was on time, very professional
& extremely knowledgeable and was priced very competitively. I would recommend
Smartbox to anyone with computer problems.
Gary Stuber Coverall Commercial Cleaning Louisville, KY
"Colin arrived on time and
diagnosed the problem quickly. I WAS WELL SATISFIED WITH THE CHARGES FOR
PARTS AND LABOR. If I have future problems I will feel confident in
calling Colin." -- Don Kochert, Georgetown, IN
Dear Colin:
I just wanted you to know how much I appreciate all
the good work you've done for me on my computer. I was a little bit
worried at first about having a young man I didn't know in my home, but
you were so well-dressed and polite that you made me feel comfortable
right away. And the best part is the way you fixed my computer in 20
minutes!
It also meant a lot to me that when I got the new
computer, you were able to save ALL of our pictures and files onto it.
(Someday, you'll know just how precious those pictures of our
grandchildren are!) I also appreciate your help in installing the surge
protector to keep my system safe.
Whenever a friend says they need help with their
computer, I always tell them about you.Thanks again for all your help.
Sincerely,
Louise Becht New Albany, IN
Colin is a very knowledgable service provider. Either as a computer designer & builder or as a
Tech consultant for all computer needs, Home or Buisiness. I am using a Smart Box now for graphic
design & photo composition that has performed flawlessly for over four years. I highly recommend
Colin to anyone needing any of his many talents,
Pete Alles
Clarksville, IN
Colin,
Thank you so much for your prompt and courteous
service. I will certainly refer you to my friends, family, and
colleagues.
Sincerely,
Crystal Watts Jeffersonville, IN
"I used Colin to purchase my IBM Thinkpad labtop in over 2.5 years ago,
and this same labtop is still going strong. After helping me set it up with the programs I needed,
he
was available to me for my questions and concerns just as he promised!"
-- Curt Morrison,
Louisville, KY
Dear Colin:
I just want to thank you for all of your help.
You are a fine young man with lots of knowledge. You made me feel so
comfortable and you answered all our questions in such a respectable
way. Your mannerisms with courtesy and trustfulness made us very much at
ease in our home. You were so patient with my husband as he has a
hearing problem and you do have to repeat yourself to make sure he
understands. Thanks again.
I also think you need to tell your parents that
they did a good job in raising you.. Wish we had more young people like
you..
Billie Dewees Clarksville, IN
Dear Colin,
Just wanted to let you know how pleased Dick
and I are with the Toshiba laptop you got us.
We also appreciate your personal service in
setting it up, configuring it, and getting it online. This laptop is the
tenth computer Dick and I have bought since 1983. It was a pleasure
working with someone who listened to what we needed and wanted, and made
the whole process hassle free.
Sincerely,
Jean Maxwell
New Albany, IN
Just a note to "Thank You" again for getting this old thing
running again! It is still going...And I appreciate the fact you didn't
charge me again. You are a gentleman and a scholar?! Now I'll practice
cutting and pasting...thanks for sending me that too. Pitiful a grown
man doesn't know how to do such a remedial function!! I'm sure will be
talking again before too long - until then don't do anything I wouldn't
do.
Mark & Mary Zahler
New Albany, IN
Colin~
Thanks so much. I will give this a try. I'm sure it
is just what I need. What do I owe you for taking time out of your day
to do this for me? Just let me know. I can not tell you how much I
appreciate your help.
Michelle Cason Floyds Knobs, IN
Colin has assisted me on several occasions, from fixing my computers
to assisting me in the purchase of a new model. He has installed additional memory, a router,
and repaired a damaged mother board. I have limited IT knowledge, and he has been a great asset to me.
I would recommend him for any work connected with computers.
Owen Funk
Armor All Professional Louisville, KY
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