I want to express my sincere appreciation for your help with Andesign’s business computers. Your service was excellent and your knowledge proficient.
You were able to diagnose problems on 6 of Andesign's computers and recommend solutions for each of them. Your knowledge in the IT industry was priceless to Andesign and its ability to continue production while meeting critical deadlines.
I will continue to use you and recommend you to others.
Sincerely,
Daniel M. Andes, President
ANDESIGN
Colin,
Thank you so much for you excellent service. I appreciate very much that
you did not charge me for the 2 drives and RAID array. It is so
refreshing to find computer support from someone who is not only
very
knowledgeable, but also provides excellent customer service. I would
like to have your help in moving our equipment/setting it up.
I would like to get moved in Friday and would really appreciate your
help in setting up our networking configuration and the Servers. I was
planning on hiring a mover for the furniture, particularly since our
office is on the second floor. Let me know if you would be available
Friday.
Jinni Drake
Professional Medical Transcription, Inc.
Dear Colin,
We want to express to
you how pleased we are so far with your set up of our network for our
new jewelry store. Your time and effort thus far has been greatly
appreciated and your work ethic goes way beyond the call of duty.
Your ability to talk with your much older computer peers shows your love
of computers and shows your maturity far above your age. You don't let
the older guys intimidate you, you stand right up to them. And they
respect you for it.
We look forward to finalizing our project
with you and a working relationship for years to come. You have a great
future ahead of you and we look forward to experiencing it with you.
Thank you for your
prompt and courteous help
with my computer system in the office. I really appreciate the fact that
you responded so fast to my request to fix my problem. It is refreshing
to find someone that will provide personal service and work with me to
solve whatever problems I have.
I look forward to working with you in the
future and will not hesitate to refer your service to others.
Sincerely,
Michael Cason Cason Financial Services
"I am very impressed with
the help we received from Colin. He was able to get our computer running
again that very evening even though it was Easter Sunday. He was
very
knowledgeable about the problems the computer was having. He was able to
clear it up by talking to us over the phone Not only was Colin
knowledgeable but he was also respectable, patient and kind. I
definitely appreciate not being treated like I don't know anything.
I
would recommend Colin's services to anyone who asks. I wish Colin the
best of luck!
Thanks again!"
-- Bev Parsons,
Lanesville, IN
Colin,
Thank you for going out of your way to provide
excellent customer service, especially in terms of meeting when and
where convenient.
Barbara Bridgwater Youth Count
"Colin arrived on time and
diagnosed the problem quickly. I WAS WELL SATISFIED WITH THE CHARGES FOR
PARTS AND LABOR. If I have future problems I will feel confident in
calling Colin."
-- Don Kochert, Georgetown, IN
Dear Colin:
I just wanted you to know how much I appreciate all
the good work you've done for me on my computer. I was a little bit
worried at first about having a young man I didn't know in my home, but
you were so well-dressed and polite that you made me feel comfortable
right away. And the best part is the way you fixed my computer in 20
minutes!
It also meant a lot to me that when I got the new
computer, you were able to save ALL of our pictures and files onto it.
(Someday, you'll know just how precious those pictures of our
grandchildren are!) I also appreciate your help in installing the surge
protector to keep my system safe.
Whenever a friend says they need help with their
computer, I always tell them about you. Thanks again for all your help.
Sincerely,
Louise Becht New Albany, IN
Colin,
Thank you so much for your prompt and courteous
service. I will certainly refer you to my friends, family, and
colleagues.
Sincerely,
Crystal Watts
Jeffersonville, IN
"I used Colin to purchase my IBM Thinkpad labtop in over 2.5 years ago,
and this same labtop is still going strong. After helping me set it up with the programs I needed,
he
was available to me for my questions and concerns just as he promised!"
-- Curt Morrison,
Louisville, KY
Dear Colin:
I just want to thank you for all of your help.
You are a fine young man with lots of knowledge. You made me feel so
comfortable and you answered all our questions in such a respectable
way. Your mannerisms with courtesy and trustfulness made us very much at
ease in our home. You were so patient with my husband as he has a
hearing problem and you do have to repeat yourself to make sure he
understands. Thanks again.
I also think you need to tell your parents that
they did a good job in raising you.. Wish we had more young people like
you..
Billie Dewees
Clarksville, IN
To Whom It May Concern:
Please let this serve as a letter of
recommendation for the computer services of Colin Receveur and the
SmartBox, LLC, company.
I recently purchased a component computer
system from Colin, including his services of installing the system and
tutoring me on its operation. I was highly impressed at his level of
expertise and professionalism. Colin took the time to walk me through
the changes I experienced with my new computer, and he went
beyond the
normal level of service one would expect in such a situation, making
certain that I had all the information and resources I needed before he
left my office.
I certainly plan on using his services in the
future -- he's now my "computer man"!
Sincerely,
Mark Hegele Beehive Assisted Living
Homes
Dear Colin,
Just wanted to let you know how pleased Dick
and I are with the Toshiba laptop you got us.
We also appreciate your personal service in
setting it up, configuring it, and getting it online. This laptop is the
tenth computer Dick and I have bought since 1983. It was a pleasure
working with someone who listened to what we needed and wanted, and made
the whole process hassle free.
Sincerely,
Jean Maxwell
New Albany, IN
Just a note to "Thank You" again for getting this old thing
running again! It is still going...And I appreciate the fact you didn't
charge me again. You are a gentleman and a scholar?! Now I'll practice
cutting and pasting...thanks for sending me that too. Pitiful a grown
man doesn't know how to do such a remedial function!! I'm sure will be
talking again before too long - until then don't do anything I wouldn't
do.
Mark & Mary Zahler
New Albany, IN
Colin~
Thanks so much. I will give this a try. I'm sure it
is just what I need. What do I owe you for taking time out of your day
to do this for me? Just let me know. I can not tell you how much I
appreciate your help.
Michelle Cason
Floyds Knobs, IN
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